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HealthcareOntario, CanadaIn force November 1, 2004

PHIPA

Personal Health Information Protection Act (Ontario)

Ontario's health privacy law — governing all PHI custodians

Overview

PHIPA governs the collection, use, and disclosure of personal health information (PHI) by health information custodians in Ontario — including hospitals, clinics, pharmacies, labs, insurers, and health-related apps. It is stricter than PIPEDA for health information and requires explicit consent, purpose limitation, and mandatory breach notification to the IPC.

Authority
Information and Privacy Commissioner of Ontario (IPC Ontario)
Jurisdiction
Ontario, Canada
Effective date
November 1, 2004
Applicability

Who must comply with PHIPA?

Health information custodians in Ontario include physicians, dentists, pharmacists, hospitals, clinics, nursing homes, laboratories, and any person that compiles or maintains PHI for them. Health tech companies providing services to custodians may be subject to PHIPA as agents.

Compliance scope
Your organization collects personal information
You operate in the applicable jurisdiction
Commercial activities are involved
You use or disclose personal data

Not sure if PHIPA applies? Run a free assessment →

Requirements

Key obligations under PHIPA

Knowledgeable Consent

Collect, use, or disclose PHI only with knowledgeable consent of the individual, except for treatment and specific permitted purposes.

Implied Consent for Treatment

Implied consent applies for sharing PHI within the circle of care. Express consent is required for disclosure outside the circle.

Data Minimization

Collect, use, and disclose only the minimum PHI reasonably necessary to accomplish the purpose.

Mandatory Breach Reporting

Notify the IPC and affected individuals of privacy breaches at the first reasonable opportunity. No fixed hour window.

Lockbox Right

Individuals can 'lock' specific PHI from disclosure even within the circle of care — this is a PHIPA-specific right.

Agent Agreements

Health information custodians must have written agreements with agents who handle PHI on their behalf.

Enforcement

Penalties & enforcement

Maximum penalty
$100,000 per individual; $500,000 per organization
Enforced by: Information and Privacy Commissioner of Ontario
Notable case

Niagara Health System paid a settlement after employee improperly accessed 3,200+ patient records (2014)

How Canuckt keeps you penalty-free:
PHIPA-specific gap assessment covering custodian obligations, agent agreements, and lockbox requirements
Agent agreement template generator for health tech vendors providing services to Ontario custodians
Breach notification workflow calibrated for IPC Ontario reporting requirements and timeline guidance
PHI data inventory tool to identify all personal health information categories held across your systems

Run a free PHIPA gap assessment

Answer 47 questions, get a scored gap report, and see exactly what you need to do to comply with PHIPA — in under 3 hours. Free forever.

Start free assessment
No credit card
Results in hours
Canadian data residency
PHIPA Compliance Guide for Ontario Healthcare | Canuckt | Canuckt AI